Your privacy matters to us. This policy explains exactly what data sona101 collects, why we collect it, how we use it, and what rights you have over your personal information.
Our Commitment
Six core principles that guide how sona101 collects, stores, and uses your personal data.
All data transmitted between your device and sona101 is protected by SSL encryption. Your personal details, payment information, and account activity are secured at every step — in transit and at rest.
sona101 does not sell, rent, or trade your personal data to third parties for marketing purposes. Your information is used only to operate your account and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data held by sona101. Submit a request through our support team and we will respond within a reasonable timeframe.
sona101 only collects data that is necessary to operate the platform, verify your identity, and process transactions. We do not collect data beyond what is needed for these purposes.
sona101 retains your data only for as long as necessary to fulfil the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymised.
In the unlikely event of a data breach that affects your personal information, sona101 will notify you promptly and take immediate steps to contain the breach and protect affected accounts.
Summary: sona101 collects personal data to operate your account, process payments, verify your identity, and keep the platform secure. We do not sell your data. You have rights over your information and can contact us at any time to exercise them. Full details are below.
This Privacy Policy explains how sona101 collects, uses, stores, and protects the personal data of users who register and interact with the sona101 platform. It applies to all registered players, visitors to the sona101 website, and anyone who contacts sona101 support.
sona101 is committed to handling your personal data responsibly and transparently. We collect only what we need, use it only for the purposes described in this policy, and take reasonable steps to keep it secure. By registering on sona101 or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.
This policy should be read alongside sona101's Terms and Conditions and Responsible Gaming Policy. If you have questions about anything in this document, our support team is available 24/7 to help.
sona101 collects different categories of personal data depending on how you interact with the platform. The table below summarises the main types of data we collect and why.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, national ID | Account verification and age checks |
| Contact Data | Mobile number, email address | Account communication and support |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Security monitoring and fraud prevention |
| Usage Data | Pages visited, bets placed, games played, session duration | Platform improvement and responsible gaming |
| Communications Data | Support chat logs, email correspondence | Resolving queries and improving support quality |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.
sona101 collects your personal data through several channels:
sona101 uses your personal data for the following purposes:
Marketing Communications: sona101 will only send you promotional messages if you have opted in during registration or through your account settings. You can opt out at any time by updating your communication preferences or contacting support.
sona101 processes your personal data on the following legal grounds:
sona101 does not sell your personal data. We may share your data with trusted third parties only where necessary and only for the purposes described in this policy. These include:
All third parties who process data on behalf of sona101 are required to handle it securely and in accordance with applicable data protection standards. They are not permitted to use your data for their own purposes.
Important: sona101 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes without your explicit consent.
sona101 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the sona101 website. They help us remember your preferences, keep you logged in, and understand how the platform is being used.
The types of cookies sona101 uses include:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using sona101, but some features may not work as intended.
sona101 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include:
While sona101 takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong password, do not share your login details, and contact us immediately if you notice any suspicious activity on your account.
sona101 retains your personal data for as long as your account is active and for a period after account closure as required by applicable laws and regulations. Specifically:
Once the applicable retention period has passed, your data is securely deleted or anonymised so that it can no longer be linked back to you.
As a sona101 user, you have the following rights regarding your personal data:
To exercise any of these rights, contact the sona101 support team by email at [email protected]. We will respond to your request within a reasonable timeframe and in any case within 30 days.
Identity Verification: To protect your privacy, sona101 may need to verify your identity before processing a data rights request. This ensures we only disclose or modify data belonging to the account holder making the request.
sona101 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on sona101 or provided us with personal data, please contact our support team immediately at [email protected].
Upon receiving such a report, sona101 will promptly investigate, close the account if confirmed, and delete any personal data associated with the underage user. We take underage access to gambling platforms very seriously and have age verification measures in place to prevent it.
sona101 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised effective date.
For significant changes that materially affect how we use your data, sona101 will notify registered players via email or an in-platform notification. We encourage you to review this page periodically to stay informed about how sona101 protects your privacy.
Continued use of sona101 after an updated policy is published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact support to close your account.
If you have any questions, concerns, or requests relating to this Privacy Policy or how sona101 handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
Our team aims to respond to all privacy-related enquiries within 24 hours. For formal data rights requests, we will acknowledge receipt promptly and provide a full response within 30 days.